Getting a job on a corporate IT service desk is a great idea if you want a career in tech. The IT service desk is a common entry-level role into the tech industry, which means that you don’t usually need fancy qualifications or a super-techy brain to get on board.
The IT service desk can be the perfect place to gain an understanding of the world of IT and will also give you a great view of other IT and business departments. This can be incredibly beneficial if you’re not sure which career path you ultimately want to take.
It’s also a great place to get to know the company you work for and the products they offer. You don’t just see them, you get right down into the depths of them – learning what they are and how they work. This will put you in great stead for internal promotions, as well as giving you transferable skills to take elsewhere when you’re ready to leave.
But how do you get a job as an IT service desk agent? What skills and experience do you need to get an interview and then land the role? This article looks at some of the essential skills that make for a great service desk agent, along with advice on the experience and qualifications that will help you to land the job.
This article originally from -- read more
The IT service desk can be the perfect place to gain an understanding of the world of IT and will also give you a great view of other IT and business departments. This can be incredibly beneficial if you’re not sure which career path you ultimately want to take.
It’s also a great place to get to know the company you work for and the products they offer. You don’t just see them, you get right down into the depths of them – learning what they are and how they work. This will put you in great stead for internal promotions, as well as giving you transferable skills to take elsewhere when you’re ready to leave.
But how do you get a job as an IT service desk agent? What skills and experience do you need to get an interview and then land the role? This article looks at some of the essential skills that make for a great service desk agent, along with advice on the experience and qualifications that will help you to land the job.
This article originally from -- read more
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